8171 Verification Not Completed? Here’s How to Fix It and Get Your BISP Payment Fast (2025 Guide)

If you recently checked the 8171 web portal and saw the message “8171 verification not completed”, don’t worry. Thousands of BISP (Benazir Income Support Programme) applicants face the same issue every month. The good news? You can solve it quickly by following a few simple steps. This easy guide will walk you through why the 8171 verification fails, what documents you need, and how to complete your BISP registration in 2025 without leaving your home.
What Is BISP and Why Is 8171 Important?
The Benazir Income Support Programme is Pakistan’s largest government cash transfer scheme. It gives Rs 13,500 every three months to poor families, widows, orphans, and disabled citizens. The 8171 portal is the only official way to:
- Check your CNIC status
- Confirm your payment date
- Update your family data
If the portal says “8171 verification not completed”, it means your CNIC or family details are missing or mismatched in the NSER (National Socio-Economic Registry) database.
Top 5 Reasons Why 8171 Verification Stops
- CNIC not found – Your ID card number has a typing error or extra space.
- Old survey data – Your 2011 NSER survey is outdated.
- New family member – A baby, bride, or disabled person was never added.
- SIM not registered – The mobile number you used does not belong to you.
- Income mismatch – You declared a higher income or own a car/bike registered in your name.
Step-by-Step Fix for “8171 Verification Not Completed”
Step 1: Double-Check Your CNIC Entry
- Visit 8171.bisp.gov.pk
- Type your 13-digit CNIC without dashes or spaces
- Press “Know” button again
Tip: Use Google Chrome in desktop mode for best results.
Step 2: Send Free SMS to 8171
Open your mobile message box, type:
CNIC <space> 13-digit-number
Send it to 8171 (no charge). You will receive:
- Eligible – Payment date and bank name
- Not Eligible – Reason and next step
- Verification Incomplete – Follow Step 3
Step 3: Visit Nearest BISP Tehsil Office
Carry these three documents in original plus one photocopy:
- Your CNIC
- Family Registration Certificate (FRC) from NADRA
- Proof of monthly income (salary slip, pension book, or employer letter)
Ask the desk officer for “Dynamic Survey 2025”. They will:
- Retake your photo
- Update family members
- Record your income and assets
You will get a printed slip with a tracking ID. Keep it safe.
Step 4: Wait for 8171 Confirmation SMS
After 10–14 days, you will receive an SMS from 8171:
- “Congratulations, you are eligible” – Collect cash from HBL Konnect, Bank Alfalah, or BISP Payment Center
- “Still not eligible” – Visit again with additional proof (disability card, widows certificate, etc.)
How to Avoid Future “Verification Not Completed” Errors
- Update NADRA record after every birth, death, marriage, or divorce.
- Use your own SIM: the name must match your CNIC.
- Pay electricity bill under 300 units: higher bills can block you.
- Never give your CNIC copy to agents: only use official BISP centers.
Will BISP Payments Resume After Verification?
Once the 8171 verification not completed issue is resolved, your payments begin again automatically. If any installment was placed on hold during the verification process, it is added back to your account and released without requiring a new application. You don’t need to register again or submit another request; the system updates your status on its own and sends the payment as soon as your information is cleared and approved.
Conclusion
Seeing “8171 verification not completed” can be frustrating, but the solution is simple: update your survey, verify your NADRA information, and ensure your mobile number belongs to the female beneficiary. Once these steps are completed, your record becomes active again and your payments continue without interruption.
Frequently Asked Questions
Q1. Can I remove “8171 verification not completed” online only?
No. Once the portal shows “8171 verification not completed”, you must visit the BISP tehsil office for the Dynamic Survey.
Q2. Is there any fee to clear “8171 verification not completed”?
Zero fee. Report any demand to 0800-26477.
Q3. How often can I update my survey?
Once every two years, but you can appeal earlier if income drops, helping you get rid of “8171 verification not completed” sooner.
Q4. When will I receive the Rs 13,500 payment after the alert is gone?
Within 45 days of the “eligible” SMS. Payments run quarterly: August, November, February, May.









